Our Evolving Cancer Support Services

When lockdown measures were introduced and we were forced to close our Support Centres, we worked hard to develop our services so we could support you remotely. Now, we’re gently welcoming you back for face-to-face support and continue to evolve our remote support alongside this.

Since March 2020, we have been evolving our services to ensure they are available and easy to access from home. Although our Cancer Support Centres had to close temporarily, we are now gradually returning to face to face services (incorporating necessary precautions) – you can access our in-centre services by appointment – please contact your nearest centre to do so. If you prefer to get support remotely, we still have our telephone support service and online support group via Facebook, too. Our transport services are still running, with increased Covid precautions, and our Sing for Life choirs are still meeting online.

We’re still here for you, and we’re committed to being here for you for as long as you need us.

Cancer Support Telephone Service

We know that people living with cancer have a lot of anxieties and questions right now, which is why we have created a remote support service. We have introduced a telephone support service for anyone living with cancer. These lines will be monitored by your local Centre Manager. Please use this service if you need support through these uncertain times. This line is open to anyone living with or affected by cancer.

Opening times and numbers for remote support

Bournemouth Cancer Support Centre

Monday – Thursday
10am – 3pm
01202 315824

Chandler’s Ford Cancer Support Centre

Monday – Thursday
10am – 3pm
023 8051 6576

Isle of Wight Cancer Support Centre

Monday – Thursday
10am – 3pm
01983 524186

Waterside Cancer Support Centre

Monday – Thursday
10am – 3pm
023 8178 0409

Your Remote Services

Our services team is currently creating a timetable of services. We are trying to adapt as quickly and efficiently as possible, in response to need, so if you have a particular need, please get in touch with any of our Centres.

We’re currently providing the following services – keep an eye on the website and Facebook support page, where we will share a timetable of our live online support sessions.

  • 1:1 befriender telephone calls or emails.
  • Zoom befriending groups/catch up sessions.
  • Our Support Centre phone lines available 10am – 3pm Monday – Thursday.
  • Telephone and online counselling.
  • Telephone and online Reiki.
  • Other therapy support groups such as our MENtalk group, dance and movement, yoga etc.
  • Online Sing for Life sessions
  • Online community via our closed Facebook support group
  • Our Daisy Buses are running week daily from Ferry terminals in Southampton and Portsmouth.
  • We have many online videos guiding you through meditation, tai chi, yoga, self massages to ease Lymphedema and many more.
  • Support lanyards available for those feeling anxious about visiting shops, hospitals and using public transport.
  • Articles and advice on coping with anxiety during lockdown.
  • Signposting to specialist support such as financial/ benefits advice or support getting online.
Your Online Support Group

We have set up an online support group via Facebook. You can talk with others going through a similar experience, share advice and information and talk about how you are feeling.

For many people with cancer, connecting with others, provides emotional support and inspiration during a challenging time. It can also provide a vital support base for friends, family members and carers.

Joining our online community can make it easier to connect with others from the comfort of your own home.

Join your online community today
Remote Cancer Support Advice

We are regularly updating our website with support and activities to can do from your own home. These will include videos and helpful advice, online streaming of classes and meditation and telephone counselling. Please contact your local Cancer Support Centre for more information on classes and counselling.

Support Groups

Due to advice to postpone all clubs and gatherings, our cancer support groups have been paused, including MENtalk and the Sing for Life choirs. We are now bringing these services to you online. For more information on how to get involved please get in touch:

MENtalk Support Group

Sing for Life

Our Transport Services

Patient transport on our Daisy Buses for people arriving from the Isle of Wight and the Channel Islands for hospital treatment at Southampton General Hospital and Queen Alexandra Hospital, Portsmouth, will keep running with increased precautions. Each bus will have hand sanitiser for you to use when boarding.

This is Me Journal

We’ve also halved the price of our ‘This Is Me’ journal which has been designed to help you find a way through cancer that works for you personally. Copies are now £7.50 and can be ordered by emailing wct@wessexcancer.org.uk

Your Local Shops

We have had to suspend accepting donations until reopening on 2 December. Whilst we appreciate all donations, please do not leave anything outside during lockdown as there is no-one there to sort them out. After lockdown, the shops will be taking donations from reopening day but please phone first to book your slot.

We’re still here for you, and we’re committed to supporting you in the best way we possibly can.

Please follow official Government and NHS sites for the latest official advice about coronavirus.

Page updated 4 November 2020