Shaping the future of cancer care


We’ve taken the next steps in shaping the future of cancer care by recruiting wellbeing coordinator, Phil Warner.

His role will help us to deliver a personalised model of care for every client and has been made possible thanks to a grant from the Linbury Trust.


It comes after we commissioned a large piece of research into what local people needed most from cancer support. Experts heard from over 500 people who have had any type of cancer at any stage; loved ones affected by cancer, and major stakeholders including local hospitals, local authorities, other charities and hospitals. The findings highlighted the importance of emotional support and that everyone has different needs, concerns and feelings, therefore needing a unique approach to care.

How will it work?

Every client who thinks they would benefit from support will now have an opportunity to talk to Phil about their individual concerns and needs. Together, they will create a personalised support plan. Using this model, clients will be able to access the combination of services that best suits them – remotely for now and face-to-face when our four support centres are able to re-open. We also plan to expand our support groups, workshops and courses on areas such as nutrition, sleep and wellbeing.

How will it help?

Colette Cowan, our Head of Service Delivery, explains:

“We know that more than 100,000 people are living with cancer in our region and that everyone’s journey through cancer is different.  This requires a unique approach to care and as a local charity we have the freedom and flexibility to evolve our services. Never has that been truer than during Covid-19. When we were forced to temporarily close our four support centres, we quickly set up telephone helplines, moved services online and developed other resources so we can continue to provide the support people rely on. So, I’m really excited that, thanks to the Linbury Trust, we’ve been able to welcome Phil to the team. His role will take the care we provide to a much deeper level and ensure clients benefit as much as possible from their time with us. We’re still very much the charity local people know and love and always promise to be welcoming, friendly and supportive – whether you’re chatting with our trained befrienders, using our Daisy Bus to get to your hospital appointment or having a complementary therapy.”

Phil added:

“Cancer doesn’t just affect people 9-5, so we’ll be working even harder to ensure that as many people as possible can access our care, away from a clinical environment. We’ll also be able to direct our clients to other partners who we think will be able to provide more specialised care.”

Welcome, Phil!


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